Introducing VTS Dialer by VoIPTech: Revolutionizing Contact Center Communications

Welcome to the future of contact center operations with VTS Dialer, the flagship product from VoIPTech. Designed with innovation and flexibility in mind, VTS Dialer is poised to transform the way businesses handle their communications. Whether your contact center operates in the cloud or on-premise, VTS Dialer offers a comprehensive solution to meet your needs.

Why Choose VTS Dialer?

Seamless Integration, Unmatched Performance

VTS Dialer seamlessly integrates with both cloud-based hosted contact centers and server-based on-premise setups, offering unparalleled performance across various infrastructures. Say goodbye to compatibility issues and hello to smooth, efficient operations.

Tailored for Success

No matter the size or scale of your business, VTS Dialer is the perfect fit. Whether you're a small startup or a large enterprise, our solution is designed to cater to your unique requirements. From managing inbound and outbound calls to enhancing agent productivity, VTS Dialer empowers your contact center to excel.

Advanced Call Management

One of the standout features of VTS Dialer is its smart call management capabilities. With intelligent filtering technology, it weeds out unproductive calls such as no answers, busy signals, blocked numbers, and interactions with answering machines. This ensures that your agents spend their time on meaningful conversations, driving efficiency and results.

Empowerment Through Control

Take control of your communications with VTS Dialer. Our solution puts you in the driver's seat, allowing you to dictate who can reach your contact center. Whether you need to prioritize certain callers or block unwanted contacts, VTS Dialer gives you the power to customize your communication strategy.

Boost Productivity, Drive Growth

With VTS Dialer, productivity isn't just a goal – it's a guarantee. By streamlining call management processes and eliminating time-wasting interactions, our solution unlocks new levels of efficiency within your contact center. And with increased efficiency comes the opportunity for strategic growth. VTS Dialer sets the stage for expansion, enabling your business to reach new heights.

High-end Features of VTS Dialer

VTS Dialer offers you an array of advanced features that empowers your business to set up a world-class platform for communication. Top features include:

CRM Software Integration:

Addons On-demand:

  • Integrating Social Media Platforms
  • Integrating WhatsApp
  • Integrating ePBX System
  • Integrating IP PBX System
  • Agent Screen Capture Module
  • Word Spotting Module from Recording
  • PCI-Compliant based Solution
  • CTI Integrated with almost all top ePABX Company
  • Unlimited Call Recording
  • Sticky Agent
  • Remote Agent
  • Audio Broadcast
  • Text Message Broadcast
  • Secure Ticketing Window
  • Chatting
  • Data Authentication
  • Remote Working

Bonus Features:

  • Sending & Receiving Email
  • Sending Text Messages
  • Skilled Routing
  • Scheduled Callback
  • Inter Dialing Support for Sales Agent
  • Mobile App Integration
  • Sending & Receiving Email
  • Sending Text Messages
  • Skilled Routing
  • Scheduled Callback
  • Inter Dialing Support for Sales Agent
  • Mobile App Integration